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an astounding 95% of online shoppers read reviews before deciding to purchase. It goes without saying that companies lose sales when they aren’t on top of their online reputation management. The Internet landscape is radically different than it was a few years ago. Companies can no longer sit back and ignore bad reviews and still sell products.   Consumers are expressing their opinions in powerful ways. And companies must regularly interact with customers...

Facebook has unveiled its plan for a new digital currency, and people may be able to use it as early as 2020. Libra is a global cryptocurrency that the social media giant says will be a currency that “works for everyone”. The currency has some heavy-hitting companies behind it — the independent association governing the currency from Geneva, Switzerland will be made up of representatives from an initial group of 28 companies including...