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Privacy Policy

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Your Privacy Is Our Business

1- One of Epic 360’s primary missions centers on empowering you, the consumer, to control your privacy online – that’s why we’re committed to maintaining the privacy and security of any information relating to you.
2- We collect and use only the Personal Data we need to make sure our products and services are effective. If we need any additional information, we will get your express, explicit approval before collecting and using it, unless we have other legal bases to process Personal Data.
3- We do not sell, give, rent or trade your Personal Data to advertisers, marketers, spammers, or any online “white pages” or “people finder” sites.
4- If you provide Personal Data to us about your customers or clients, we will keep that information confidential and will only use it as necessary to provide the services you have purchased.
5- We take the security of your Personal Data seriously, and use industry standard safeguards to protect any Personal Data stored on our systems.
6- We are not responsible for the privacy practices of any websites linked to our site if they are not controlled or owned by Epic 360. Please be diligent when visiting any other websites.
7- We like to send information and updates via email to our customers but you are welcome to opt out of receiving this information at any time.
8- The policy outlined below is legally binding and may be updated from time to time.

Effective as of May 25, 2018


1.1. Epic 360 Ltd, private limited company, registered office address: 5 EL NOZHA ST., EL GOLF, HELIOPOLIS, IN FRONT OF AIR DEFENSE HOUSE, CAIRO, EGYPT
, (hereinafter – “Epic 360” or “we”) has created this privacy statement (hereinafter “Privacy Policy”) in order to demonstrate our firm commitment to your privacy and comply with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data, known as General Data Protection Regulation (GDPR) and national legislation. This Privacy Policy explains the policies adopted and used by Epic 360 in order to protect your privacy as you visit and use the Epic 360 website, and associated sub-domains (the “Site”)

1.2. Our processing of your Personal Data is based on your сonsent; contract with you; or legitimate Interests. Please, take into account that GDPR has other legal bases on which Epic 360 may rely. If you have any questions regarding this Privacy Policy, please contact us at privacy@epic360.net


2.1. In some areas of the Site (such as when you set up an account or complete your profile) and in connection with our services, Epic 360 will collect Personal Data, including your first name, middle name, last name, address, zip code, e-mail address, telephone number, username[s], credit card number, name on the card, billing information, date of birth, education, work history which, either alone or in combination can be used to identify you (hereinafter and hereinbefore “Personal Data”). We do not consider information that has been aggregated and anonymized so as to not be identifiable to be Personal Data.

2.2. If you request us to do so, by signing up for one of our services which involves collecting or tracking your Personal Data, (such as people search sites, online review sites, databases, and social media or other sites on the Internet).

2.3. If you do provide us with Personal Data or if we collect such information as described above.

2.4. We will retain and use your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We also collect analytical data related to the performance of this Site via tracking technologies. This data is not associated with your Personal Data. (See “Tracking Technologies” below.)


Epic 360 will not disclose any Personal Data except as set forth in this Privacy Policy, or with your consent. This applies to information about our customers and information our customers provide to us about their customers. We are not limited, in any way, in our use of information that does not permit direct association with any specific individual, or non-identifiable aggregate information about our users (such as the number of customers who use our services, the geographic distribution of our users, the amount of information located and/or removed, etc.).

What we may collect

We process and collect the following data about you in the following cases:

· Information you put into forms on our Site;
· A record of any correspondence between us;
· Details of transactions you carry out through our Site;
· Details of your visits to our Site and the resources you use;
· Information about your device (e.g. your IP address, browser, operating system, etc.) for · system administration and to report aggregate information to our advertisers.

How we use what we collect

Epic 360 uses Personal Data to:

· Present Site content effectively to you;
· Provide information, products and services that you request, or (with your consent) which · we think may interest you;
· Carry out our contracts with you;
· Allow you to use our interactive services if you want to;
· Tell you our charges.
· Tell you about other goods and services that might interest you. We will also let other · · people do this, and we (or they) may contact you.

Collection of Information from Third Parties

We may collect Personal Data about you from third parties. If we do, Epic 360 will not sell this Personal Data to advertisers, marketers or spammers. Nor will we provide any Personal Data to online “white pages” or “people finder” sites unless you specifically authorize us to do so as part of our services. You always may request access to such data.


We use this information to contact you about the services on the Site in which you have expressed interest. Specifically, Epic 360 will send you a welcome email and will also email you when a report has been prepared for you related to the product(s) which you have selected.

Special Offers and Updates

Using your name and email address, we will occasionally send you information on products, services, discounts and promotions related to Epic 360. You can sign up for these emails on our registration page during the registration process. We present you with the option not to receive these types of communications each time we send you such communications. Please see “Choice and Opt-out.”


If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. We provide you a way to unsubscribe. Please see “Choice and Opt-out.”


We will always obtain your consent prior to posting your full name along with your testimonial. If, after you provide your prior written consent, you want to edit/remove your personal information that displayed on the Site under public pages, please contact us at hello@epic360.net

Social Media Widgets

Our website includes social media features, such as the Facebook button and widgets, such as the share button or interactive mini-programs that run on our Site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Internal Uses of Your Personal Data

1- We collect, store and process your Personal Data on our servers. We count on your consent to the transfer. We use the information we collect about you in order to:
· Develop and deliver our services
· Process your transactions
· Provide customer service and manage your account
· Improve our products, services and marketing.
2- We give access to Personal Data about our users only to those who require it for the above purposes
3- Epic 360 will not share any of your Personal Data with third parties except in the circumstances described in the Privacy Policy.


4.1. Technologies such as cookies, beacons, tags and scripts are used by Epic 360. These technologies are used in analyzing trends, administering the Site, enabling features on the Site, tracking users’ movements around the Site and to gather demographic information about our user base as a whole. Although Epic 360 uses such technology created by third parties to enable features of its Site, Epic 360 does not share its users’ information with such third parties. We use the information to target users once they leave our Site and advertise to them – commonly referred to as remarketing or retargeting. However, while third party’s run our ads to those visitors that have particular cookies, they are only displaying Epic 360 ads based on these cookies. We also partner with a third party to track who visits our Site, but this is used for internal purposes and not for purposes of targeting ads.

4.2. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on the Site.

4.3. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate the Site. Specifically, we use session cookies to track your session ID and to track whether or not you are logged into the Site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. Click here for more information on how to remove persistent cookies.

4.4. If you reject cookies, you will still be able to view the Site, but your ability to use some areas of the Site, will be limited. You will be unable to log into the Site if you reject cookies.


5.1. If we decide to make material changes to our Privacy Policy, we will notify you by e-mail through the primary e-mail address specified in your account and/or post those changes to this Privacy Policy on the Site homepage, prior to the changes taking effect. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you.

5.2. You are responsible for regularly reviewing the Privacy Policy and related documents. We reserve the right to modify this Privacy Policy at any time.

5.3. If you have any questions about this Privacy Policy, the practices of Epic 360, with respect to personal information, or your dealings with the Site, you can contact us at privacy@epic360.net, call us at 19365 EXT. 360 or write to:

Attention: Managing Director

Epic 360 Ltd

5 El Nozha St., El Golf, Heliopolis, In front of Air Defense House, Cairo, Egypt

Cairo, Egypt

6. How to communicate with us

If you would like to send us notices or access our customer support, please contact us:

Telephone: 19365 EXT.360 (Business days Sunday: Thursday 8 hrs from 9 am to 5 pm; Fridays and Saturdays off)
By e-mail at hello@epic360.net.

By mail on:

5 El Nozha St., El Golf, Heliopolis, In front of Air Defense House, Cairo, Egypt